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ITIL
Last modified: Thursday, September 22, 2005 

Short for IT Infrastructure Library, an infrastructure library developed in the UK. ITIL is a widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools. The best practice processes promoted in ITIL support and are supported by the British Standards Institution's standard for IT service Management (BS15000). [Source: OGC Web site]

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OGC works with public sector organizations to help them improve their efficiency, gain better value for money from their commercial activities and deliver improved success from programs and projects.

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